Founded 2026
What is UberCheats?
About UberCheats is an independent, consumer-run platform that documents Uber Eats billing failures worldwide. Every case submitted becomes a permanent, searchable public record.
UberCheats is an independent, consumer-run platform documenting reported Uber and Uber Eats billing disputes worldwide. We exist because many users report that Uber fails to resolve legitimate refund requests, leaving them with no clear recourse through official channels. Every case here is permanent.
What we offer
- 📝 Case documentation:A permanent public record of your dispute, timestamped and searchable. You can add photos, updates, and mark it resolved when you succeed.
- 🌍 Global Recourse Directory:Country-specific guides covering local executives, payment dispute routes, and regulatory bodies across 40+ countries.
- 📖 Step-by-step refund guide:A practical escalation ladder from in-app dispute through to small claims court, with country-specific tips.
- ⚖️ Legal & regulatory tracker:A living record of government actions — including the FTC's 2025 lawsuit, New York's Attorney General suit, and Australia's ACCC $21M fine.
- 📱 Social media contacts:All verified global and regional social handles, with guidance on which accounts respond fastest to public complaints.
Our principles
- Facts only. We document what happened — amounts, dates, reference numbers. We don't allow speculation or unverified claims.
- Public records only. The directory uses only publicly available information from corporate announcements, LinkedIn, and government registries. No private contact details.
- Community-maintained. The directory is crowdsourced. All contributions are reviewed before going live.
- No legal advice. We provide information and practical guidance. We are not a law firm and nothing here constitutes legal advice.
- User content. Case reports are submitted by users and represent their own experiences. We do not independently verify individual submissions. Users agree to post only truthful, factual accounts of their own experiences.
Legal notice
UberCheats is an independent consumer advocacy and educational platform. It is not affiliated with, authorised, or endorsed by Uber Technologies, Inc. or any of its subsidiaries. All registered trademarks (including Uber® and Uber Eats®) belong to their respective owners and are used here solely to identify the subject matter of consumer complaints, as permitted under nominative fair use. All case content is submitted by users and represents their individual reported experience — UberCheats does not verify the truth of individual submissions and accepts no liability for user-generated content. Nothing on this site constitutes legal advice.