📱 Social media escalation
All accounts →Public posts with your order reference + screenshot get faster responses than in-app tickets. Tag multiple accounts at once for best results.
Part A: Escalation Ladder
Executives who respond to reputational and regulatory pressure
No executive data yet for Argentina. Be the first to contribute.
Part B: Financial Dispute Routes
Payment processors and how to dispute charges directly
Uber Eats Argentina processes through Mercado Pago. Raise a dispute directly in the Mercado Pago app — buyer protection covers undelivered orders.
Card chargebacks via your bank (Banco Galicia, Santander Argentina, BBVA Argentina, Banco Macro). File within 60 days of the transaction.
Part C: Regulatory Authorities
Official bodies that can investigate, fine, and compel refunds
File at Argentina's e-government portal argentina.gob.ar/consumidor. COPREC (mandatory online conciliation) must be attempted before court.
Regulates all payment service providers. File complaints about unresolved digital payment disputes via the BCRA user portal.