📱 Social media escalation
All accounts →Public posts with your order reference + screenshot get faster responses than in-app tickets. Tag multiple accounts at once for best results.
Part A: Escalation Ladder
Executives who respond to reputational and regulatory pressure
No executive data yet for Ireland. Be the first to contribute.
Part B: Financial Dispute Routes
Payment processors and how to dispute charges directly
Uber Eats Ireland processes card payments via Adyen. Contact your bank (AIB, Bank of Ireland, Ulster Bank) to initiate a chargeback for unresolved disputes.
Part C: Regulatory Authorities
Official bodies that can investigate, fine, and compel refunds
Ireland's main consumer protection body. File complaints about misleading refund practices or unfair billing.
Regulates payment service providers operating in Ireland. Report unresolved payment disputes.
Free, independent dispute resolution. If your bank refuses to process a legitimate chargeback, escalate to the FSPO.
EU consumers can use the ODR platform for cross-border e-commerce disputes against Uber.